Spotlight on The Owner of Mr. Steam
Hello prospective and current customers! My name is Lior Moshe and I am the the founder and owner of Mr.Steam Atlanta Carpet and Upholstery Cleaning. I wanted to give you all an opportunity to get to know me before you put your trust in our company.
I am originally from Israel, as many of you know from my funny accent – no that is not a Deep South dialect! I came to the United States 10 years ago in pursuit of the American Dream. I struggled, as most new immigrants do, for the first few years in this country so I know the value of the hard-earned dollar.
About seven years ago, I began working for a local Atlanta carpet cleaner as a technician, but I soon became very disenchanted by this company’s disreputable business practices. The owners/managers of this company would promise their customers extremely low prices to lock in the appointment and then encourage their technicians to inflate the price in order to meet a set goal that was often double and triple the quoted rates. I refused to participate in this kind of deception and went out on my own, starting humbly with a small portable steam machine and my Jeep Cherokee!
More than six years later, Mr.Steam has come a long way with far better equipment, a few more technicians and a strong repeat and referral customer base that accounts for more than 50 % of our business. It goes to show that when you offer good people an honest price for quality work, it is hard not to succeed if you have some patience.
Lior did a great job cleaning our stairs, carpet and rugs. Not only is he professional and personable – he goes the extra step to make sure that you are satisfied with his service by calling the next day to see if everything still looks good. (which it did!)